aftercare services for blinds

Aftercare Services

At Sun Shades of Caledon, our commitment to quality doesn’t end at installation. We offer aftercare services to help ensure your custom window coverings continue to perform beautifully and enhance your home for years to come.

Whether you need maintenance tips, minor adjustments, or support with motorized systems, our team is here to help—right from the comfort of your home. From fabric care guidance to hardware tune-ups, we make it easy to protect your investment and preserve the look and functionality of your blinds, shades, shutters, and drapery.

Our Aftercare Services Include:

  • Maintenance recommendations

  • Adjustment and alignment of installed treatments

  • Motorization troubleshooting and updates

  • Warranty support and replacement parts assistance

  • Personalized follow-up visits as needed

Enjoy peace of mind knowing your window coverings are backed by ongoing support from the professionals who know them best. Have a question or need service? We’re just a call away.

 
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Pick-Up and Repair & Service Packages

Basic Pick-Up and Repair

  • Minimum charge: $150.00
  • For 2 blinds: $205.00
  • Includes pick-up, repair, and delivery.
  • Customers handle uninstallation and reinstallation.
  • Full payment required.

Pro Pick-Up and Repair

  • Minimum charge: $325.00
  • For 2 blinds: $380.00
  • Includes uninstallation, pick-up, repair, delivery, and reinstallation.
  • We handle all uninstallation and reinstallation.
  • Full payment required.

Additional Fees:

Pricing may vary based on service area, number of units, warranty status, building type, oversized packages, high ceilings, or hard-to-access windows. Contact us for a quote.

Repairs

Repair Fees

  • All repairs: Minimum $55.00 + HST
    • Includes shipping and handling for one box under 48″.
    • Applies to warranty and non-warranty repairs.
    • Does not cover inspection, site visits, take-down, installation, or disposal (additional fees may apply).
  • Non-warranty repairs: Minimum $155.00 + HST
  • Repairs for non-Sun Shades of Caledon brands: Minimum $185.00 + HST

Repair Limitations

  • Not all products can be repaired.
  • Repairs are not guaranteed.
  • Installation warranty: 90 days. After this period, extra services (e.g., site visits, take-down, reinstallation, shipping, disposal) are chargeable.
  • Fees are non-refundable if a product is deemed unrepairable.

 

Warranty Claims

  • Warrantied repairs require an original manufacturing order number.
  • Warranties are provided by manufacturers—not by us.
  • Manufacturer warranty terms apply.

Manufacturer Warranty Information

Find warranty details on the manufacturer’s websites:

 

Important:

  • Warranties are non-transferable.
  • We only process warranty claims for products sold by Sun Shades of Caledon.
  • Additional fees may apply (minimum charges, installation, disposal).
  • Fees are non-refundable if the product is deemed unrepairable.

 

Out-of-Warranty Repairs

  • Handled by independent repair centers.
  • No guarantees on out-of-warranty repair & service.
  • Case-by-case quotes required.
  • Additional fees may apply.
  • Fees are non-refundable if the product is deemed unrepairable.
 

 

Non-Carried Brands

  • We do not carry all window treatment brands.
  • No guarantee on non-carried brands’ parts or repair & service.
  • Additional fees may apply.
  • Fees are non-refundable if the product is deemed unrepairable.

 

Unrepairable Products

  • Some blinds may not be repairable.
  • We will assess and communicate this before proceeding.
  • Additional fees may apply.
  • Fees are non-refundable if the product is deemed unrepairable.

Services

On-Site Service Fees

  • Outside of installation warranty (90 days): $160.00 + HST minimum.
  • For non-Sun Shades of Caledon products: $195.00 + HST minimum.
  • For non-Sun Shades of Caledon brands: $230.00 + HST minimum.

Additional Charges

  • Minimum charges apply to inspection visits.
  • Extra fees may apply for additional site visits, long distances, take-down, reinstallation, shipping, height, programming, or disposal.
  • Contact us for a quote.

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